DO NOT USE WEBAFRICA!!

Do not use this business. If you'd ever like to speak to a human to resolve problems, this is not the company for you. I tried for MONTHS to get an answer out of their "AI support" and their online chat bot regarding their overcharges on my account. Not once did they ever come back to me. I eventually decided I'd had enough and I terminated my service, and only then did someone phone me to ask why I was cancelling. I then received an email from them saying I needed to return my "free router" within 30 days, or I will be billed for the router. I tried to return the router to the company they directed me to "Nology", who told me they cannot accept the router. I then wrote to webafrica to tell them that Nology wouldn't accept the router and I did not get a reply from webafrica. Luckily I stopped the debit order when I terminated the service, as they have now been trying to get the money from my account.

From day 1, webafrica have been a terrible company to deal with and I have since moved to Afrihost, and what a pleasure. At least I can speak to a real person. There's obviously a reason webafrica is rated so low in web service provider comparison surveys.