DO NOT USE WEBAFRICA!!!

i wish there was a no star rating because Webafrica doesnt even deserve a star. Metrofibre has been down since Friday. Apprently the problem is resolved but we STILL dont have internet. They were quick to charge a R100 more per month for fibre yet did not tell us that there was a connection issue. we the clients were not informed. getting hold of webafrica is NEAR IMPOSSIBLE. i want to know why im still without wifi and i want a refund for 72 hours of wifi i have been unable to use!!