DO NOT USE WEBAFRICA!

WebAfrica is the WORST service provider in the history of ISPs. They are unreachable. If you are lucky to find their actual contact number, you will just get stuck in a loop and no one will ever answer. they claim that urgent service can be reached on their whatsapp chat - I have unanswered chats dating back to December where my fibre line would just drop randomly at all hours during the day. Internet access i would rate is quite an urgent issue - with people working from home and NEED internet access to do their jobs, when it does go down you would except to speak to tech support and get on to the issue right away, With Webafrica DO NOT expect his to happen. My fibre went down yesterday at 6:30pm right in the middle of a work meeting, i was unable to rejoin and I started a query with whatsapp support and got NO reply. I reopened a new chat this morning not for support but to cancel my service - because guess what - you cant even cancel your service online on your profile you have to use the whatsapp chat - THIS IS SERVICE IS A DISGRACE.