Do not use web africa

Item: Webafrica
Rating: 1
Author: Kiven M

Do not use webafrica. I canceled an installation, but they decided to activate someone else's router and bill me for it without authorization. Beware, they can and will bill you whether you cancel or not. Under absolute no circumstances should you use web Africa

Helpful (0)

Replies (3)

Webafrica's replyOfficial

02 Mar 2026, 10:33

Hello Kiven. Thank you for sharing your experience. We can see how upsetting it must be to be billed for a service you didn’t request, and we want to ensure this is addressed properly.

Our teams have sent you a private message on this platform. We look forward to working with you to resolve this matter as soon as possible. R^

Webafrica's reply02 Mar 2026, 10:33

Official

Hello Kiven. Thank you for sharing your experience. We can see how upsetting it must be to be billed for a service you didn’t request, and we want to ensure this is addressed properly.

Our teams have sent you a private message on this platform. We look forward to working with you to resolve this matter as soon as possible. R^

Kiven M's updateReviewer Update

03 Mar 2026, 07:53

I do not want a installation. I want the line severed. I want my account and billing details deleted and my money back

Kiven M's update03 Mar 2026, 07:53

Reviewer Update

I do not want a installation. I want the line severed. I want my account and billing details deleted and my money back

Webafrica's replyOfficial

03 Mar 2026, 09:55

Hello Kiven,

To arrange for the relevant team to contact you and assist with your request, we need to locate your account. Unfortunately, the details provided haven’t allowed us to do so. Please reach out to us via the email address provided, including the account information linked to your Webafrica account, so we can assist you further

Webafrica's reply03 Mar 2026, 09:55

Official

Hello Kiven,