DO NOT USE. Bad service, no support, horrible control panel, system that never works.

As an IT services provider and ISP reseller, Webafrica is the absolute worst ISP I have ever used. It takes about 3 hours to get hold of anyone in support and 9 out of 10 times, they need to transfer you elsewhere which takes about another hour or 2. They have a Whatsapp support line, but that also takes between 2 hours and 2 days to get someone to respond (no exaggeration).

Their control panels don't offer any of the usual options like other ISP's do, even something as simple as tendering a cancellation is not possible on their control panel. It just diverts you to contact their Whatsapp support. Their Whatsapp support guys then tell you (Eventually) that cancellation is only possible through the control panel... had to send screen shots to prove to them that it's not possible.

After all of that they cancelled the fibre line on the 9th of the month, when it was scheduled for the 30th. After hours of getting hold of their support guys again, they confirmed it's earmarked for cancellation on the 30th, but for some reason it was already cancelled. They promised feedback and to try and get the line reconnected and a week later, not as much as a message or a call or anything. Please guys, DO NOT use them, you will only be purchasing yourself a headache you cannot get rid of. I don't know how they even get sales.