1 reviews | Active since Jun 2016
DO NOT TAKE LTE WITH THIS JOKE OF A COMPANY!
So, if you take an LTE contract out with webafrica, you are setting yourself up to be exploited and **********
Unlike other ISPs such Afrihost, who give you the router FOR FREE, Webafrica think they are somehow special and refuse to do so as well.
On top of this they wont even give you a discount to buy the router, instead they will do their best to EXPLOIT YOU, a paying customer for over a year and try to charge you DOUBLE the price of the router, basically wanting to ***** R1000 from you, by saying you must pay them R2000 for a router valued at R1000 brand new!!
Webafrica you DISGUST ME!
So again, anyone looking for a PROPER LTE deal, go start to afrihost. Dont bother even looking at these ************ at webafrica.
WHAT A *******!
There's a reason you have a glorious 1 star overall on HP, its because you are greedy and pathetic
We’re so sorry that your Webafrica experience has been less than satisfactory.
Please be aware that we no longer respond to queries via Hello Peter, but we would still like to fix your issue and improve your Webafrica experience. Please contact us via our official channels below so that we can assist you.
HOW TO GET HOLD OF US:
EMAIL US: ***
• If you have an existing ticket reference number please use this the subject line of your email.
• Remember to supply us with your Customer Code / Order Number
• Give us a detailed description of the issue you are experiencing so that we can jump on it right away and our support team can get you all sorted out
• If you have run a speed test please include screenshots in your email
CALL US: ***
• Our call center agents are available from 8:00 am to 20:00 pm, Mon-Sat, and 10:00 am to 20:00 pm on Sundays.
SOCIAL MEDIA:
•You can pop us a message via DM on Facebook or Twitter from 08:00 am – 16:00 pm, Mon – Fri, with your ticket reference (email) number, and our Social Media responder will follow up with the ticketing team and ensure response asap
Kind regards,
Webafrica
We’re so sorry that your Webafrica experience has been less than satisfactory.
Please be aware that we no longer respond to queries via Hello Peter, but we would still like to fix your issue and improve your Webafrica experience. Please contact us via our official channels below so that we can assist you.
HOW TO GET HOLD OF US:
EMAIL US: ***
• If you have an existing ticket reference number please use this the subject line of your email.
• Remember to supply us with your Customer Code / Order Number
• Give us a detailed description of the issue you are experiencing so that we can jump on it right away and our support team can get you all sorted out
• If you have run a speed test please include screenshots in your email
CALL US: ***
• Our call center agents are available from 8:00 am to 20:00 pm, Mon-Sat, and 10:00 am to 20:00 pm on Sundays.
SOCIAL MEDIA:
•You can pop us a message via DM on Facebook or Twitter from 08:00 am – 16:00 pm, Mon – Fri, with your ticket reference (email) number, and our Social Media responder will follow up with the ticketing team and ensure response asap
Kind regards,
Webafrica