DO NOT SUBSCRIBE WITH THESE GUYS

Do not waste your money subscribing with this guys, their customer service is nonsense, they are not contactable . You can’t call them, the only way to reach them is via WhatsApp and it’s not working. I’ve been offline for over 24 hours. I’ve been trying to reach them since 8am yesterday (11 May 2023), only managed to get hold of them via live chat on their website at around 20:13 pm, the person who was assisting me logged a call and ended a chat immediately without asking if I have further questions. Okay fine, they logged the call and priorised the call level as 1 (which means my issue is not major).

How can you prioritise my issue as level 1 while am disconnected? I pay a lot of money to be treated like this. I work hard for that R729 that I pay you.

I asked the person who was assisting me via your useless live chat to put me thru the cancellation department and she just ended the chat like am stupid.

DO NOT SUBSCRIBE WITH THESE GUYS. YOU WILL NOT BE ABLE TO CONTACT THEM WHEN YOU HAVE CONNECTION ISSUES.