DO NOT SUBSCRIBE WITH THEM!!!

I wish I had known what I was getting myself into before cancelling my subscription with Rain. Their network may not be the best, but their service is unmatched compared to what I’ve just experienced.

On 30 September 2025, I called to enquire about placing an order. The lady I spoke to assured me that she could process it on her side and that delivery would take place within 3–5 working days. She never asked the necessary questions, proceeded with incorrect details (including the wrong email address), and even used a number I never gave permission to use. This mistake caused unnecessary delays.

Trying to resolve the issue through WhatsApp was even worse. You get transferred from one consultant to another—sometimes up to 10 different people—only to be asked the same questions over and over again. Eventually, I had to place a new order, but there’s clearly no urgency or concern for clients.

This is by far the worst business I’ve ever had to deal with—and I haven’t even received the product yet. Imagine when the router finally arrives and we still struggle with the connection. Highly do not recommend this company.