Do not make use of WebAfrica, get a reliable ISP

Extremely poor and unsatisfactory service! I placed an order for fibre and subsequently cancelled it on 10 November. If you call in you wait on the phone for one and a half hours for someone to assist you. I user their WhatsApp service which is just as pathetic. Tried cancelling my service atleast 10 times, always being told that a manager needs to authorize the cancellation. I got no call from a manager to do this. What a shock I got to find out that R1800 was debited from my account for a service which was requested to be cancelled about 2 months ago. I highly recommend that people seek another ISP. Very,very poor service.