CR
Chantel R
1 reviews | Active since Nov 2019
01 May 2026, 15:24
Do not join!!!! BAD SERVICE
Do not join this service provider they communication platform is HORRIBLE. You receive no proper help that fact that you have to wait extremely long for someone to get in touch with you via their only option WhatsApp is so frustrating. I got debited after I cancelled no one explained anything to me. I do not even live at the address I got debited for ?????!??? I ask to chat to a manager. They cannot even escalate my query.
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Replies (3)
Webafrica's replyOfficial
04 May 2026, 11:04Morning Chantel.
Just following up on your query to make sure you’re getting the support you need. We’re here for you Monday to Friday from 08:00 to 17:00 on Hello Peter, and we are offline over weekends and public holidays like National Workers’ Day. If you still need help, send us a private message, and we’ll happily jump in and assist during our operating hours.
Warm regards,
Webafrica Crew
Just following up on your query to make sure you’re getting the support you need. We’re here for you Monday to Friday from 08:00 to 17:00 on Hello Peter, and we are offline over weekends and public holidays like National Workers’ Day. If you still need help, send us a private message, and we’ll happily jump in and assist during our operating hours.
Warm regards,
Webafrica Crew
Webafrica's reply04 May 2026, 11:04
Official
Morning Chantel.
Just following up on your query to make sure you’re getting the support you need. We’re here for you Monday to Friday from 08:00 to 17:00 on Hello Peter, and we are offline over weekends and public holidays like National Workers’ Day. If you still need help, send us a private message, and we’ll happily jump in and assist during our operating hours.
Warm regards,
Webafrica Crew
Just following up on your query to make sure you’re getting the support you need. We’re here for you Monday to Friday from 08:00 to 17:00 on Hello Peter, and we are offline over weekends and public holidays like National Workers’ Day. If you still need help, send us a private message, and we’ll happily jump in and assist during our operating hours.
Warm regards,
Webafrica Crew
CR
Chantel R's updateReviewer Update
04 May 2026, 11:10I still have not received assistance. I need to be contacted by a manager?
CR
Chantel R's update04 May 2026, 11:10
Reviewer Update
I still have not received assistance. I need to be contacted by a manager?
Webafrica's replyOfficial
04 May 2026, 15:17Hi Chantel.
We are here for you. Please share your cancellation confirmation email via private message so we may further review and assist you with the next steps to resolve this matter ASAP. We look forward to your DM.
Warm regards,
Webafrica Crew
We are here for you. Please share your cancellation confirmation email via private message so we may further review and assist you with the next steps to resolve this matter ASAP. We look forward to your DM.
Warm regards,
Webafrica Crew
Webafrica's reply04 May 2026, 15:17
Official
Hi Chantel.
We are here for you. Please share your cancellation confirmation email via private message so we may further review and assist you with the next steps to resolve this matter ASAP. We look forward to your DM.
Warm regards,
Webafrica Crew
We are here for you. Please share your cancellation confirmation email via private message so we may further review and assist you with the next steps to resolve this matter ASAP. We look forward to your DM.
Warm regards,
Webafrica Crew