DO NOT EVEN CONSIDER WEBAFRICA

I should have listened to my gut after reading reviews and not to my son!! I couldn’t wait to cancel after 2 yrs with useless Telkom but boy before I even got connected with Webafrica the red lights were flashing. They’re WORSE than Telkom!!! Besides everything else from day 1, they then charged me from 17/7 when we only received our router, after making a scene else we probably wouldn’t have received it, on the 23/7. Nobody picked up we never used any data until the 23/7!!! A consultant phoned me back but the line was so bad I could hardly hear anything and then she disappeared. I thought she was confirming this but after holding for 20 mins and not hearing back from her I put the phone down. She never phoned me back. Waited for an invoice but till today never received one. I was debited for the full amount, no credit for the extra 6 days I was charged for with no usage as I had no router. Their “whatsapp service” is NON EXISTENT”!!!!!! Every single time I’ve tried to use it all I get is Sorry its taking longer than usual to connect you to an agent. Not ONCE have I been helped on this forum. Does it even exist???? I cant login to my account etc as I don’t remember having a username or password and it says my account isnt setup to send me my password if I’ve forgotten it. Webafrica is USELESS, DONT BE A FOOL AND GO WITH THEM. You are warned!!!!!