Do not choose Webafrica

No more Webafrica. We joined Webafrica 1 Oct 2014. No problem with the services. But now, it's a disaster after they implemented the WhatsApp system into their support system. You can only speak do a sales consultant online but for billing/ Support etc you only use a WhatsApp.. With that say and using the WhatsApp services, I was without internet for a whole week. To get hold of a support agent on whatsapp took me more than 2 hours- I promise as I do have the records. I do have 32 reference numbers. So I canselled today the 1st Feb 2023 my services, it took me 4 hours. Now I was supposed to cancel yesterday to qualify to get out of Webafrica by the 28th Feb 2023 now I will only get out on the 1 April 2023. I just want to vomit.