JL
Jamie-Lee Lubbe

1 reviews | Active since Jun 2024

04 Jun 2024, 08:42

Dissatisfied customer

This company has caused me nothing but stress. They debited me twice in May, I requested that the second payment to be kept for June instead 1st June they debited me again and claiming I didnt pay and disconnected my service.. Dispite me sending proof of payment and my bank statement they still not giving me my money back and saying that their sytems are not pickin up the second payment. Surely if u send a bank statment that u can clearly see the 2 debits you would take accountability for your incorrect system.. And oh let me not speak about their customer service its PUTRID. You can never speak to an agent telephonically instead they cut your call and refer you to their webchat that doesn't even work properly.. U wait hours for help just for no one to assist at all..

I AM SICK OF UR ****, I want my money back and will rather take another service provider!!!

0
Replies (0)