MM
Makhotso M
1 reviews | Active since Jan 2025
14 Apr 2026, 14:11
Dissappointed Customer
Who was successfully helped by Webafrica when requesting for cancellation and refund? They dont communicate unless you call them. You will be send from pillar to post when you cancel. They only attend to you when you sign for new deal. i am so tired, i have been calling, chatting to different consultants but no one can help. others are like they don't know what they doing. You will be given wrong information if you signing for a new deal. You answer one question to all of them who are on the quee to help you and you end up not getting any help. I am so frustrated. Can someone from Webafrica contact me
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Webafrica's replyOfficial
14 Apr 2026, 14:28 Hey Makhotso, we can hear how frustrating this has been, and that’s really not the experience we want for you.
Being passed around without clear answers, especially when you’re trying to cancel and sort out a refund, can feel exhausting. You deserve simple, consistent support, and we’re here to make sure you get that. Please send us a private message with your registered email address so we can access your account and take ownership of this for you. We’ll make sure the right team steps in, keeps communication clear, and gets this resolved as quickly as possible. We’ve got you from here.
Warm regards,
Webafrica Crew
Being passed around without clear answers, especially when you’re trying to cancel and sort out a refund, can feel exhausting. You deserve simple, consistent support, and we’re here to make sure you get that. Please send us a private message with your registered email address so we can access your account and take ownership of this for you. We’ll make sure the right team steps in, keeps communication clear, and gets this resolved as quickly as possible. We’ve got you from here.
Warm regards,
Webafrica Crew
Webafrica's reply14 Apr 2026, 14:28
Official
Hey Makhotso, we can hear how frustrating this has been, and that’s really not the experience we want for you.
Being passed around without clear answers, especially when you’re trying to cancel and sort out a refund, can feel exhausting. You deserve simple, consistent support, and we’re here to make sure you get that. Please send us a private message with your registered email address so we can access your account and take ownership of this for you. We’ll make sure the right team steps in, keeps communication clear, and gets this resolved as quickly as possible. We’ve got you from here.
Warm regards,
Webafrica Crew
Being passed around without clear answers, especially when you’re trying to cancel and sort out a refund, can feel exhausting. You deserve simple, consistent support, and we’re here to make sure you get that. Please send us a private message with your registered email address so we can access your account and take ownership of this for you. We’ll make sure the right team steps in, keeps communication clear, and gets this resolved as quickly as possible. We’ve got you from here.
Warm regards,
Webafrica Crew