AE
Anna E
1 reviews | Active since Nov 2012
28 Nov 2018, 13:23
Dishonest *******.
They say No Contracts and lots of freebies. Those are all lies. Once you give an order, there is NO TURNING BAC**** Even when they do not deliver on the order!!! Lots of hidden fees and small print. Bewarte of these ******!! They do not install Internet within 7 days as promised. I have waited 10 days and still do not have Internet. They do not INSTALL your modem, they deliver it to your address (at a steep fee) and then you need to figure it out yourself. They do not answer the phone when you call them and they take DAYS to reply to mails. Their website is very misleading and full of lies. I will cancel my contract with them as soon as it will not cost money.
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Replies (1)Webafrica's replyOfficial
28 Nov 2018, 13:25Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Best regards,
Webafrica's reply28 Nov 2018, 13:25
Official
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Best regards,
