Dishonest

What a joke the 2nd time someone from WebAfrica phoning me telling me my service is suspended while I canceled it, actually they canceled it because they where dishonesty in business practices in not informing a customer who was on a LTE Rain Package that they no longer do rain and I had to struggle with poor internet from August when I asked them what was going on. I was just told we no longer use Rain? So did you inform me NO that is dishonest and then taking money from me months after you stopped using RAIN the package I signed up for would you not say that? But why bother you getting the money in yet you can not supply a stable internet.