Disgusting/pathetic service provided

ABSOLUTELY DIGUSTED AT THE PATHETIC SERVICE PROVIDED. WE HAVE HAD NO INTERNET FOR 4 DAYS AND STILL IT HAS NOT BEEN RECTIFIED. THE AGENTS ARE UNPROFESSIONAL AND MAKE THEIR CONNECTIVITY ISSUES MY PROBLEM. I EXPECTED BETTER. WHY TAKE THE CALL AND PRETEND TO BE ASSISTING ME IF YOU CANT SOMEONE BEST CONTACT ME TO RESOLVE THIS MATTER - I WISH I COULD GIVE 0 STARS CAUSE IT'S UTTERLY PATHETIC