Disgusting Service...Money making scheme

This is my second review for webAfrica they don't respond all they want is money money money... Before installation i paid R500 upfront they were stalling to install fiber and when it finally happened they were dragging feet in giving me the moderm and connecting me was hell... I don't recall a smooth customer service with these people..they charged me R50 for they own mistake by going into my account and debiting on not agreed date. However I was told i will be compensated my R50 till this very day i didn't receive it and I was told that they will deduct R430 after paying R500 upfront fee now I'm charger R600. Plus and i have already deposited R500 on the account so they deduct... Before i know its its R600 plus i received R50 invoice immediately with saying that its for a failed debit order...They will never respond neither assist you as their uncapped amount differs without explanation