Disgusting Service – No Accountability!

It has been two full weeks with our Webafrica service suspended, even though we have fully paid for the service. This is absolutely unacceptable! My daughter needs the internet for her schoolwork, but because of Webafrica’s failure, we are forced to constantly buy mobile data just to keep up.

Every day, we are sent from pillar to post by support with zero accountability or urgency. Nobody takes ownership, nobody resolves the issue, and nobody cares. This is disgusting service from a company that is supposed to provide reliable connectivity.

If you cannot fix this, then disconnect your service and let us move to a provider that is actually competent, professional, and capable of delivering what customers pay for.