Disgusting Service from WebAfrica!!!!!!

The worst service I have ever experienced!!!!!

My internet has been down since LAST WEEK THURSDAY, and no one can give me a clear indication of when this will be fixed????

No support has been provided whatsoever, and the technicians who keep calling keep showing up at inconvenient times when I have made it clear that I cannot be at home at those times due to the fact that I am working from my office.

Yesterday I had spoken to a technician named Frans who had assured me that he will come past at 10am today and fix whatever issue it is, and I went out of my way to be at home at that time, yet HE DID NOT ARRIVE????????

If this is the type of support received from WebAfrica, then I will gladly take my monthly payment to another telecomms provider, who will provide the tech support that is actually acceptable.