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Niresh S

1 reviews | Active since Mar 2018

06 Mar 2018, 15:43

disgusting service from webafrica.

Worst experience ever. Ttying for two weeks to sort out the outage. They have ni idea what to do. They make promises they cant keep. As I speak I am holding on for their technical dept. Wait time is almost an hour at a time. They promised me for three days now that a techie will come out to sort out problem. Promises are empty. Phones unanswered. Emails not responded to and live chat not available.

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Replies (1)
Webafrica
Webafrica's reply07 Mar 2018, 09:13
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Webafrica