Disgusting service ever

I am extremely disgusted, sad and angry at the same time. I have been without internet for the past 5 days. I contacted webafrica as my ISP on 24 January2026 and was informed that Open Serve was currently busy system maintenance and all will be back to normal on the 25th which was the following day. On the 25 we still couldn't connect to the Internet. I then tried to contact Open Serve to find out if there were not done with the maintenance. Guess what, there was no maintenance going on at Open Serve my account was suspended because it does not have ISP. Open Serve then advised that i contact Webafrica to inform them that they should claim my Bnumber from Open Serve.

I have since tried to contact Webafrica since 25 until today 27, they don't answer their live chats and they don't have any line to speak to them directly. I am so frustrated because i do not owe them, i have paid for a service that i cannot enjoy. Iam still waiting to be assisted even now. I want my refund and they must come to take their damn router.

PLEASE RUN AWAY FROM WEBAFRICA. IT IS A ****