Disgusting service delivery

Disappointed 😞 I have 3 routers - 1 Telkom router is in our main house(included in the tenants rent) - the 2nd mtn router is in our flat on the same property and the 3rd router was with me in krugersdorp... last month we notified webafrica that the mtn router that is in our flat will be coming with my husband to krugersdorp... we used both mtn routers in krugersdorp for the month and then notified webafrica that we were moving back to our normal address in pmb. It has now been 1 week and every single day I have been phoning and wattsapping as they refuse to assist me telephonically - every day they tell me that the routers are unblocked... but still we have no signal. This is disgusting service that I pay R1800 a month for ... I need this resolved or else I will cancel and make sure that I tell everyone how terrible your service is.