Disgusting service

Please note one of our stores has been down since Monday, we have contacted Webafrica numerous times to resolve and every time we ask to speak to a manager have been placed on hold and never in fact get redirected to one. This not only affects our customer service/ turnover in store but also the operational needs of our business. If you can’t control your accounts you have with Telkom, we would like another network assigned to our account. If this matter does not get resolved asap we will engage our lawyers to recoup any losses suffered by the business as well as cancel all our accounts with you. We will in turn also notify ICASA of the situation. Not once has a representative from your company phoned to advise us of the status of our fault, absolutely disgusting. Client code: UAN01