DISGUSTING SERVICE
Holding 20 minutes on the line to speak to someone in support this is absolutely disgusting customer support employ competent staff please. I called earlier lady in accounts stated my account was debited 4 times I DO NOT USE MY CARD FOR DEBITS with you guys so who account was debited?? I made online payment waiting as stated 20 minutes and counting to speak to someone. FRUSTRATING AS HELLLLL QUICK TO SUSPEND BUT USELESS IN CUSTOMER SUPPORT OR ASSISTANCE
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Webafrica's replyOfficial
16 Nov 2018, 08:24Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Best regards,
Webafrica's reply16 Nov 2018, 08:24
Official
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Best regards,