CC
Candice C

1 reviews | Active since Jul 2014

19 Jul 2021, 12:00

DISGUSTING SERVICE!!

This is by far the worst customer service I have ever experienced. Given that the account was paid, 240+ WhatsApp messages, 90+ cold transfers, 40+ transfers because agents has a "not my problem, not my job" attitude. Given our current circumstances I would assume that your staff will go over and beyond to assist loyal, paying customers but in fact all of them simply don't give a rat's ass. Not 1 of the staff has yet attempted to fix my issue. If I don't have an active connection, I cant do my job, if I cant do my job, I don't get paid, I cant pay my bills? Why are you people quick to request your money yet return such a PATHETIC service? 1. KEVIN 2. DANIEL 3. LAYTHAN 4. KGOMOTSO 5. CHAD 6. COURTNEY 7. THABO 8. LYNDON 9. YOLANDA 10. CLINT 11. TSHEGOFATSO 12. STANTON

AND COUNTING!!! You guys all need to revert back into training. YOUR COMPANY WILL NOT LAST IF YOU CONTINUE THE POOR HABITS!!

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