DISGUSTED WITH WEBAFRICA!!!!!!!

I am extremely frustrating with Webafrica. Unfortunately, they only assist, once matter is, escalated. Three days now without Fibre. Three days of not being able to log on for work. Chat Bots, keep saying they trying to reach an agent, all day. Then only to say the evening, it's now out of office hours. On time and extremely effecient,when their payment is collected from my account. Then, my account deactivated because I started it 2 days before end of month and owed a R39, that I was not aware of. I have had 2 months of endless no service, no Fibre. No compensation for the numerous days of paying for a service, they do not intend honouring. As long as they get their money. I'm just a number, not a valued customer. Need to upgrade and pay more but they never, get back to you. They take your money & now you no longer qualify as someone, that's a paying customer. They now no longer need to assist you. They logged a ticket, stating that a technician would be sent out. Still nothing. I paid, they got what they needed, I did not get what I paid for. 2 months, not a single device can connect to router. I was then given options of money to spend, to fix it myself. Connection worked before, now no longer does. I'm paying, for "NO INTERNET ACCESS" poor customer service, not a care in the world. Also mentioned, my job is at risk, for not being able to log on. Daily response, trying to connect you to agent, then day has gone by. Its now out of office hours. A complete mockery of their customers, once payment received. They are not interested in fixing my concern but will keep taking my money. Please buy various items on market and spend more money, to see if you will get signal. Pay us at Webafrica, you will get absolutely no Internet connection, unless a LAN cable perhaps and pay even more for gadgets to fix what your ISP is not interested in doing. I just want what I paid for. Feel completely humiliated, with the obvious degrading back and forth automated messages. Customers are people too. I trusted your company, to provide a service. DISGUSTED!!!!!!