Disgusted client
I am shocked and horrified. How one is supposed to run a business when you are down constantly on almost a weekly basis is beyond me. Despite your LATE warnings of an outage in the greater area last week and today, it is ANNOYING to say the least when neighbours are up and running but for some reason, we remain down. I cannot understand how people on vox or afrihost remain up and running, but WEBAFRICA has nothing but excuses. This morning and wake up and still NOTHING has changed. Sitting on a live chat on whatsapp is the only way I can get hold of them, and every agent leaves the chat. NOBODY is helping me. ROBBING me of my money and giving me NO service. DIGUSTED CLIENT!
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Replies (1)'s updateReviewer Update
14 Oct 2020, 19:35To add that I have emailed your company to cancel my services, and received NO reply. I have logged into my online customer portal and your support ticket system is NOT available. What on earth does someone have to do to get attention from you **** company?!
's update14 Oct 2020, 19:35
Reviewer Update
To add that I have emailed your company to cancel my services, and received NO reply. I have logged into my online customer portal and your support ticket system is NOT available. What on earth does someone have to do to get attention from you **** company?!
