DISGUSTED BY WEBAFRICA!!!!!!!!!!!!!!!!!!!!!!!!!!

Where do i even start with the disgusting service received from webafrica. So i ordered a router with sim from Webafrica on 18/01/2020 which i received on 21/01/2020. After numerous facebook communication with Webafrica regarding the activation of the router it was finally activated. Oh and then i find out that i received R59 worth of pro rata data which was not communicated about. Then i get billed an amount after the pro rate depleted !!!!!!! i have never dealt with such incompetence.

My problem is that no one from Webafrica had the decency to communicate to me that the amount paid on the 18th was a delivery fee. Now today i get the shock of my life that i still have to pay the month of Jan and Feb . Just to note that i gave notice for cancellation today as well. The consultant (Imaan) irritably informs me that i will be hand over to lawyers if i do not pay the owed amount. Whilst explaining my grievances she just decided to keep quiet and not respond my questions. Apparently all information is forward to emails and basically it is my own fault that i was not informed regarding the billing process.

As communicated with the consultant i will courier your router with the sim back to your offices in Woodstock cause i am very disgusted by the service received. I refuse to pay anything for this service. Very very disappointed in Webafrica. At this point you may do whatever you need to.