Disgraceful Webafrica service

My personal experience with we webAfrica had been a dismal one. I’ve been a loyal customer for 5 years, paid my dues timelessly and for the most part the service has functioned. Recently, our internet service went down. After many days of dealing work endless call Centre staff, I decided to call it quits. How long does one have to fight and battle to simply have a technician repair an issue?! ( I am the one paying for a service ultimately)

A few days of after submitting my cancellation order, I get a phone call from Mr Junaid Porsaitides, from the cancellation dept. After an endless sorrow and pity story, he convinces me that’ll he’ll personally take all measures necessary to get the internet up and running again. Provided he terminates the cancellation order. I agree, giving him the benefit of the doubt. Hoping that we can just get our internet up and running again.

I am afraid to say, that it is now the fourth week without our Internet working. Junaid has completely done as in and proven to be person that does not stick to his word. Not only this, but as mentioned, he has convinced me into a service which I am paying for and not able to use.

WebAfrica, along with certain staff members make the entire process an absolute nightmare, should you have to query any issue at any point. I would strongly advise, stay away! They are many an honest and better service provider out there.