Disgraceful Service from Webafrica
<p>I started using Webafrica last year June, Even then the service was bad but once I had all the infrastructure installed it was smooth sailing untill it came time for me to move, I had asked before cancelling that if I moved it after 6 months to a new place, would I be liable for the installation fee, the answer was NO, low and behold if in January we didn't receive a R2500 bill for installation, we just figured there was a glitch amd that we should carry on with them. I app**** for a new line on the 3rd of February and got an automated response on the 4th of February, since then I have sent email asking for updates and to ask basically what is going on, I have not heard ANYTHING from them and it is now the 13th of March. I am infuriated to say the least. Like the title says absolutely disgraceful. </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah