SB
Simone B

1 reviews | Active since Dec 2022

09 May 2025, 14:04

Disappointing Experience with Web Africa Our experience with Web Africa has been incredibly frustrating

Disappointing Experience with Web Africa Our experience with Web Africa has been incredibly frustrating. We’ve been without service for 9 days, and despite having made the payment over a week ago, nothing has been resolved. Web Africa insists that Vumatel is responsible for the issue, while Vumatel claims the opposite. This back-and-forth has left us with no internet and no accountability from either side. Web Africa’s lack of urgency, follow-through, and ownership of the issue has been unacceptable. We expected better service and clearer communication from a provider of this caliber.

0
Replies (0)