Disappointed in webafrica LTE package

Today is only the 8 August and it shows that my 40G LTE bundle is finish for the month what is going on? I'm not at home during the day to use all of my wifi data that quickly. When checking my usage online it shows that I only used 5+gigs. I called the call center and was kepted on hold for over 20minutes(using all my airtime) Agent Amanda James came back saying that it shows that my data bundle is finished..... That is impossible. Last month was my first full month and I made it right through the month using less than 40gigs. She said that she logged an incident and doesn't no the turn around time for my complained that was logged. This is ridiculous!!!! I need to have data this wknd it's what I paid for and if this cannot be sorted this wknd I will be forced to cancel and go with another service provider. I'm actually really disappointed. I need resolution asap

I cannot be paying R359 a month for no service. If this can't be sorted I will contact the ombudsman.