DISAPPOINTED CUSTOMER

I placed an order on 26th and on the 28 the person came to install the fiber line and box.

On Monday the 30th the router arrived via courier.Since the arrival I haven't been able to access the internet. Been busy chatting to almost 10 different agent and no one seems to help me.

Yesterday on the 1st I phone the sales department and they transfer me to someone and finally the agent warrant out a ticket and assured a technician will be there to help me..

Today the technician arrived and told me that the fault lay by webafrica. My router ain't connected..

I don't know my username or password bt if I use the one on the back of my router it says connected without internet. CANCEL CANCEL CANCEL