LVD
Lee-Ann Van Dieman

1 reviews | Active since Jun 2024

04 Jul 2024, 16:26

disappointed and disgusted

i am utterly gutted by the pathetic service i have been receiving from this company. As a new client I am disgusted by how I am being treated by the sales team as well as the provisioning team.

i have made the necessary payments to have my line activated but yet still i am struggling to have this issue sorted, instead a different address was activated.

everytime i am being referred to the whatsapp line but i have been waiting since yesterday for somebody to responsed.

Is this how you treat new customers. i have asked to speak to a manger, but no one will respond to my urgent request.

I work from home and this delayed and utter disregard for your customers had leaving me to spend additional money to make sure i have some sort of internet service or else work loss is time loss.

I cannot believe after multiple escalations not 1 single Manager has reached out to me.

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