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wilco P

1 reviews | Active since May 2015

09 Feb 2018, 20:33

Dialup is faster than their LTE!

The LTE initially had 50mbps speeds all day everyday for 2 months.

Then after that I get 0.5mbps.

I cannot stream nothing! I have to wait 2 min for my gmail account to open, this **** is retarded!

I have emailed and emailed and called the technical support. I have sent them full details of my rooter, my connection, absolutely nothing works with these people.

They debit my account with R799 each month and I get nothing in return, this is a ****!

0
Replies (1)
Webafrica
Webafrica's reply12 Feb 2018, 07:16
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah