Destroying a brand , the Webafrica way and become the enemy of customer service and satisfaction

They delivered the uncapped LTE router on Monday, 14 October and promised that my service would be activated by Wednesday, 16 October. Today, 17 October still no service. I cancelled their pathetic service and asked them to fetch their router. I wonder how many years it will take before they reimburse me. To call their service pathetic is actually an insult to that word. They deserve worse.