1 reviews | Active since Feb 2017

29 Aug 2018, 10:21

Delivery

I am highly annoyed by the incompetence i got two sms notifications my package will be delivered by 27 August 2018, i logged 4 tickets and nobody is taking ownership at all. Instead you get automated template responses. TAKE OWNERSHIP SOMEONE very quick to deduct delivery courier fee. I left one ISP to join Web Africa seems they all the same over promise DO NOT KEEP THERE WORD.

GET THE BASICS RIGHT PLEASE COMMUNICATE AND HONOUR YOUR CLIENTS REQUESTS.

Your LTE- Advanced order will be delivered on or before Mon, 27 Aug anytime between 9am-5pm. You will get an SMS on the morning of delivery. Your tracking number is WEBA22184. You can track the progress of your order online here https://goo.gl/bsHW7b

0
Replies (1)
Webafrica
Webafrica's reply29 Aug 2018, 10:33
Official

Good Day Ryan

Thank you for your time and efforts

As per our detailed Facebook DM discussions - this has been escalated , seniors are investigating as we speak , to call you with all required information today

Senior call back to follow today

Regards,

Webafrica

Best regards,