CW
Cindy W
1 reviews | Active since Aug 2016
03 Jan 2018, 16:25
Delayed Delivery
I've placed an order for an LTE Router on 21/12/2017 and to date have not received ANY call from no courier company after WebAfrica deducted the R199.00 on 21/12/2017 already.
This is UNACCEPTABLE!... I called and spoke to Colleen who had me on hold for 11 minutes without coming back to me to advise she is still on the line with the courier company to track my router.
I dropped the call as I don't have time to sit on a phone.
My DSTV has been off for a week and yet, no router makes its appearance.
I want my router before Friday as this reflecting BAD ON WEBAFRICA!!
Helpful (0)
Replies (2)0
Replies (2)
Webafrica's replyOfficial
04 Jan 2018, 10:55We hear you, and we're here for you. Please supply your client code and contact number so that we can submit your issue to provisioning support. They will then call you back and make sure you get your router.
Best regards,
Webafrica's reply04 Jan 2018, 10:55
Official
We hear you, and we're here for you. Please supply your client code and contact number so that we can submit your issue to provisioning support. They will then call you back and make sure you get your router.
Best regards,
CW
Cindy W's updateReviewer Update
05 Jan 2018, 06:46Cell number - ***
CW
Cindy W's update05 Jan 2018, 06:46
Reviewer Update
Cell number - ***