Degraded unusable service, long cancelation period

My uncapped \unshaped\" 10Mb/s ADSL line has become subjected to prioritization (another word for shaping?)<br> During the day I have a 9.5Mb/s download speed - at 9pm, when I want to stream TV to two TVs, it degrades to 3Mb/s - that is a 70% decrease! Web Africa's solution? Upgrade to a Home ADSL PRO subscription at an extra R160 to gain higher priority. This makes them more expensive then their competitors and I refuse to pay R160.<br> <br> I have cancelled my account as of today - but the contract states they require a full calendar month. So I will be paying for a service that is too slow for me to use until 1 May. Unacceptable! "