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merciav.avon merciav.avon

1 reviews | Active since Jul 2017

19 Jul 2017, 10:09

Deduct money off my bank account without authorisation and never reimburse me.

<p>I cancelled my web page and they sent a domain renewal email, again I said I do not want to renew my domain.</p> <p>They said thank you however deducted the money off my account without authorisation.</p> <p>I have called and emailed several times.</p> <p>They money has still not been refunded.</p> <p>I would like this issue resolved.</p>

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Replies (2)
Webafrica
Webafrica's reply19 Jul 2017, 13:25
Official

Hello ,

Thank you so much for your enquiry.

We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

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merciav.avon merciav.avon's update26 Jul 2017, 11:29
Reviewer Update

This issue has now been resolved and I have received myrefund.

Thank you