Debit Orders after Service Cancellation - i.e. theft

In January, we signed on with Webafrica and after two months WebAfrica was unable to provide service to our property, and I cancelled the service at the Sandton WebAfrica office in person. (It's absolutely amazing that I was unable to do so online even after hours and hours on the phone.) and the contract was cancelled. WebAfrica conceded that they were providing service to another property entirely and the service was cancelled. Or so we thought.

However, WebAfrica continues to bill my account for R1,045 a month even though they never provided the service to us and it was cancelled in person in March 2022.

I've also tried to raise the matter with WebAfrica on Twitter with just lies of sorting it out. Nothing ever happens. It's now theft.

WebAfrica, I can comfortably say your customer service is the worst I've ever experienced. I've spent tens of hours trying to sort this out and in desperation, I drove to your office and received a commitment that our relationship was cancelled, but your staff just **** and continued to debit my account. It's outrageous and a disgrace. You are *****ing my money as you never provided the service that you are debiting my account. Your people just do not care.

Never again. Gerhard.