1 reviews | Active since Jul 2012
Debit order without permission
<p>Hi Webafrica, </p> <p> </p> <p>I almost went to police station to open a case against Webafrica for taking money from me without my authorisation. On the 27 May, I phoned making it clear that if I don`t have access to internet I won`t pay my account. The operator agreed to this and you are more than welcome to go and listen to the recording. I manage to get FNB to reverse the debit order. </p> <p> </p> <p>Now, for the real issue. I posted yesterday how much Webafrica struggles to deliver. I app**** in March for internet and it`s June now. I still don`t have access to internet. After making a post yesterday I found I`ll make progress, instead, Web Africa rep**** on my post but no action was taken. I still don`t have internet and nobody contacted me. Please sort this out ASAP before it`s too late. </p> <p> </p> <p>Kind regards, </p> <p>Francois Pretorius </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah