WO
Werner O

1 reviews | Active since May 2014

07 Dec 2015, 06:18

Debit order even thoug im not a client

I have cancelled all my domains i had at web Africa has they double charged me one month.<br> Now 5 months down the line i wake up to see i have a debit order from them again.<br> I phoned to ask what is going on. they tell me mail them to forward it to the Finance department to look into it, its almost a week and i still no mail or call.<br> I WANT MY ACCOUNT DELETED AND ALL MY DETAILS REMOVED FROM THE WEBAFRICA SERVERS<br> <br> Never even think of going to webafrica for hosting or any other uses, once they have your money and details they will just take money left and right .

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Replies (1)
Webafrica
Webafrica's reply08 Dec 2015, 17:06
Official
Hello Werner19,

Thank you for expressing your concern about our service.

Your dispute has been forwarded over to our billing team, where further feedback will be communicated to you, either via telephonic call or email.

Please accept our apologies for the inconvenience which this has caused.

Regards,
Mujeeb
Online Team