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I joined WebAfrica last year, received my simcard and started working. However, last month I was disconnected with no sudden reason, I made my payments, and even made them in advance. However, they still went ahead ans disconnected me and cancelled my subscription. I was advised that I would need to order a new line, of which I did. However, the courier company that WebAfrica utilized (Dpd Laser) played funny games with me. Instead of calling me before making the delivery, they would call me in the evening, to tell me that they have failed to make delivery, I would make new arrangements for the next day, but still, the same thing would happen. Whenever I Call WebAfrica, they would tell me the Parcel is on it way, but Dpd Laser, tells me they have returned to WebAfrica. Fast forward, now upon asking for my refund of R699.00, I am told i will not receive the amount I paid, because i need to pay for delivery, I need to pay for delivery of something i never received. The agent whom I am talking to is adament that her calculations are correct. When I correct her, and send her all the necessary proof that the Sim card was never delivery, she is all of a sudden silence, just like they all do when you catch them out of the shenanigans that they are up to. I am now being charged for a simcard that i never received, and it is almost a month into the order of a new device, and they tell me the delivery is still pending, but they have already charged me for the delivery which has not taken place yet, Never trust WebAfrica, very unreliable, and their associates. Never trust WebAfrica. Rather take your business elsewhere