****** daylight *******

My account was debited on 1 November for the month of November then my payment was debited this morning for the month of December and there is still an amount of R799 showing as outstanding. I don't you anything as my debit order goes off every month on the 1st without a fail. I spoke to Xolelwa who is adamant that I must pay. For what reason? She then just transferred me to someone else and I have to explain the damn thing over and don't get any response. Your customer service agent are useless whenever you get in touch you get transferred 10 times then you don't even get the issue resolved. I work from home and need my internet why the hell won't I pay my internet if I need it for work.