Day light *******

On the 05/01/2022 , I called the contact center of Web Africa and spoke to someone named Cynthia Arnolds and took out a LTE package with MTN. She advised that I needed to pay R249 for the delivery of the router on the call and the router is free, I will be debited R249 IMMEDIATELY. I was surprised to find out that I was debited an amount of R1249.00. And I wasnt told that the promotion was R799.00 for 3 months and thereafter I would need to pay R999.00 per month. Only when I called back to question this was I told of the promotion. When I called in the next day to query the amount that was debited I was told that I was charged for a new router and not the refurbished one, so Cynthia Arnolds is *********** in my opinion as she would have given my info to the billing department. To make matters worse they cannot refund my money immediately due to their process it could take up to 5 working days. To add more insult to injury after I had given Cynthia my bank details, I then find ********** transactions occurring on my bank account from Bolt, now is this just a damn coincidence or what??????????