1 reviews | Active since Jul 2017
DAY 14........
<p> Day 14</p> <p> </p> <p>that the Lodge is still cut off from the internet and still, they keep our business' website suspended …………</p> <p> </p> <p>Why does Webafrica still cover themselves with silence?</p> <p> </p> <p>I have responded to all e-mail addresses provided with their response to my first review– no reaction.</p> <p>I have received another tracking number, again – no response, no further action taken from their site.</p> <p>Ticket ID: ********** <br />Department: Billing<br />Status: Closed (?????????)</p> <p> </p> <p>Therefore, I received another ticket ID instead:</p> <p><br /> Ticket ID: ********** <br /> Subject: Lod17. Review Hellopeter 23.7.17<br /> Status: Open</p> <p> </p> <p>This is just ridiculous !!!</p>
Hi
They have tried to call you a few times and left a voice mail with regards to this - wanted you to know they were trying to get hold of you with no luck - they were then instructed to email you to confirm a preferred time to call to get this seen to as soon as possible.
The email was sent to the gmail account on the account profile TICKET ID *** , pending your response from our senior Tsepang
Please let us know when to call - have escalated this already - they will call on 08438**** shortly.
Chat soon
Rafeeqah
Best regards,
Hi
They have tried to call you a few times and left a voice mail with regards to this - wanted you to know they were trying to get hold of you with no luck - they were then instructed to email you to confirm a preferred time to call to get this seen to as soon as possible.
The email was sent to the gmail account on the account profile TICKET ID *** , pending your response from our senior Tsepang
Please let us know when to call - have escalated this already - they will call on 08438**** shortly.
Chat soon
Rafeeqah
Best regards,
Dear Rafeeqah,
unfortunately, I have not received any missed calls or voice notes in any kind.
Webafrica has my cell number 082..... on their system for a long time and I provided Webafrica again today with this number as well as the Lodges landline number. (All incoming calls on these numbers are recorded and answered immediately. 24/7.)
Which means: I have sent again 3 emails in the meantime with the above-mentioned id number ********** .......just to receive different id ticket numbers again via an automated response.............
Dear Rafeeqah,
unfortunately, I have not received any missed calls or voice notes in any kind.
Webafrica has my cell number 082..... on their system for a long time and I provided Webafrica again today with this number as well as the Lodges landline number. (All incoming calls on these numbers are recorded and answered immediately. 24/7.)
Which means: I have sent again 3 emails in the meantime with the above-mentioned id number ********** .......just to receive different id ticket numbers again via an automated response.............
Personally sent an email to the info@lodge..................... email address - directly. Please confirm information . Will be looking out for your response.
Thank you
Rafeeqah
Best regards,
Personally sent an email to the info@lodge..................... email address - directly. Please confirm information . Will be looking out for your response.
Thank you
Rafeeqah
Best regards,
Thank you for your time - and information - will be in contact shortly
Best regards,
Thank you for your time - and information - will be in contact shortly
Best regards,