LJ
Lee-Ann Jansen

1 reviews | Active since Apr 2023

23 Jul 2024, 13:40

*******

Everytime you find out something new when you try to leave this service and it's things that you weren't made aware of when signing up important things that would have impacted your decision to sign up for this service, had you known this. You don't tell people that even though it's month to month , you still going to Bill them every month. You make people think it's pay as you go, when it's not. People want to cancel, you tell them they have to give 1 month notice. But you Bill them for that month. Then they get told that they can't cancel unless it's paid, then they pay and request to cancel again, then they get billed again and the ******* continues. So when do people actually get to leave this trap you call a service? Have you not ****** us enough, having previously requested cancellation numerous times and everytime sitting with the same problem of payment due, for a service not used. We've been down this road before and we want out of this trap that is now affecting a credit record. People please be careful when you sign up, you might not be able to get out at all. All of this has happened before and you still wanting to rob me of my money.

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