1 reviews | Active since Mar 2017
Customer service.....What customer service???
<p>This is a disgrace, after many emails and phone calls we are still where we started. We ordered fibre from Webafrica but we never received it more than a month later. But we have received our first bill yet?!?! All they have to say is we will get back to you but even that never happens. We will move from service providers for this is just unexeptable.</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah